Seller Information

General Seller Information

DiineOut.com conducts online based wine & spirits auctions.

We aim to make the process of selling wine & spirits with us efficient and effective by helping you achieve the maximum potential value of your wine & spirits.

We can assist in getting your wine & spirits into auction in a short timeframe while achieving sales results and paying you for your wine & spirits promptly.

Our founder, Lionel Lau is an experienced industry expert and can work closely with you to help you understand the value of your wine & spirits and get it to auction.

Selling Your Wine & Spirits on Auction

We require all sellers to have a user account on our website. If you have not done so already, please Register an account HERE

To list your wine & spirits for auction on DiineOut.com, please refer to our Auction Consignment page HERE to find out more.

If you would like to find out how much your bottles are worth, please tick ‘Yes’ under ‘Would you like a valuation?’ You will also need to provide photos of the wine & spirits you wish to sell.

Our auctions team will be in touch with you with an appraisal and auction estimates as well as to assist you through valuation, getting your bottles to us and the auction process.

Please ensure all your registration details are accurate. We keep all registration details strictly confidential.

Authentication of Auction Item & Safekeeping

It is Seller’s duty to safekeep the auction item in proper and fit-for-sale condition prior to the consignment with us.

All bottles to be consigned with DiineOut must arrive in our office for authentication & condition inspection by the set date which we shall communicate to you prior to the mutually agreed upon auction start date.

You may either bring the bottle to us in person, or have the bottle delivered by postal service or courier (cost borne by Seller).

Our address is:
Lot 956, Jalan Anggerik,
Kampung Sungai Kayu Ara,
47400 Damansara Jaya, Petaling Jaya, Selangor

Our business hours are Monday-Friday: 10am-5pm (Weekends and Public Holidays closed).

If by Seller request, we can arrange for a collection of the auction item, however, a pick-up fee shall be payable for our collection service.

Once we have received your auction item, our auctions team shall inspect its authenticity and ‘fitness-for-sale’ & will be in touch with you prior to listing the item on auction.

Auction Fees

Our selling commission and listing fees are as below:

Selling Commission Rate – 10% on the final hammer price
Listing Fee – from RM20 per lot
(Optional) Reserve Fee – from RM20.00 per lot
Mixed-Case Fee – from RM20.00 per lot

Do note that our listing fee can vary depending on the quality and quantity of each auction consignment. Once we receive your Seller form and auction item details, we will provide you with a quote.

Proceeds From Your Auction Sales

Once the item has been sold & after the buyer has paid us, DiineOut aims to pay the proceeds of your sale promptly, within 14 to 21 days of the buyer receiving the auction item.

Contact Us

If you wish to discuss the wines you wish to sell or have any questions, please contact us by visiting this page on our website: https://diineout.com/contact/ or Whatsapp our Customer Support Hotline +6018-201 2821.

For more information, please visit our Auction FAQs HERE.

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